Privacy Policy

Prodigo Day Spa & Salon / Vault Tattoo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (prodigodayspa.com), use our services, or interact with our advertisements.

By accessing our website or submitting your information through our forms, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you ("Personal Information").

Information You Provide to Us:

• Contact Information: Name, email address, phone number, and mailing address when you book an appointment, purchase a gift card, sign up for our newsletter, apply for a job.
• Health & Consent Information: Information you provide on our client intake and consent forms, such as medical history, medications, allergies, and skin conditions, and, for some cosmetic tattoo services, photos of the treatment area. We use this information only to provide safe services and never for marketing.
• Communication Records: Information you provide when you contact us for support or inquiries.
• Job Applications: Your contact details, resume, and any other information you include when you apply through our Careers page.
• Photos of Your Results: With your permission, photos of your tattoo, brow, lash, or other treatment results.

Information Collected Automatically:

• Device and Usage Data: IP address, browser type, operating system, referring URLs, device information, and data about your interaction with our website.
• Cookies and Tracking Technologies: We use cookies and similar technologies, including Google Analytics through Google Tag Manager and Microsoft Clarity, to understand how visitors use our website and to improve it.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To schedule appointments, evaluate whether a treatment is safe for you, and deliver spa, salon, tattoo, and wellness services.
• To Communicate with You: To respond to your inquiries, send appointment reminders, and provide customer support.
• For Marketing and Advertising: To send you promotional materials, newsletters, and special offers (you may opt out at any time). We also use website analytics to measure the effectiveness of our marketing.
• To Share Our Work: To post photos of your results on our website, social media, or Google Business Profile, only with your permission. You can ask us to remove a photo at any time.
• To Improve Our Services: To analyze website usage trends, improve our website functionality, and enhance user experience.
• For Legal and Security Purposes: To comply with legal obligations, enforce our Terms of Service, and protect against fraud or security threats.

3. How We Share Your Information

We do not sell, rent, or trade your Personal Information to third parties for their marketing purposes. We may share your information in the following situations:

• Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as online booking and gift cards, website hosting, email marketing, payment processing (e.g., Fresha and Venmo) and financing, and website analytics (e.g., Google and Microsoft). These vendors are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
• Online Booking and Gift Cards: Appointments and gift card purchases are handled by Fresha, not on our website. Information you provide through Fresha is also subject to Fresha’s privacy policy. Card details used to hold appointments or take deposits are handled by Fresha; we do not store card numbers.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred to the acquiring entity.

4. Cookies and Analytics (Google and Microsoft Clarity)

Our website uses cookies and similar technologies to understand how visitors use our site and to improve it. We use Google Tag Manager and Google Analytics, which collect information such as pages visited, time on site, device and browser type, and approximate location. Our Contact section also includes an embedded Google Map, which may set its own cookies.

We also partner with Microsoft Clarity to understand how you use and interact with our website through behavioral metrics, heatmaps, and session replay. This helps us improve our website and services. Clarity automatically masks sensitive information, such as text you type into forms, so it is not recorded. Website usage data is captured using first- and third-party cookies and other tracking technologies. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

When you first visit our website, you can accept or decline non-essential cookies using our cookie banner. You can also manage your cookie preferences through your browser settings. To learn how Google uses information from sites that use its services, visit Google’s “How Google uses information from sites or apps that use our services” page. You can also opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.

5. Data Retention and Security

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your Personal Information, including:

• Right to Access: You may request a copy of the Personal Information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete information.
• Right to Deletion: You may request that we delete your Personal Information, subject to certain legal exceptions.
• Right to Opt-Out: You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected such information without parental consent, we will take steps to delete it promptly. We generally do not provide services to individuals under 18. Where an exception is made, a parent or legal guardian must give consent and be present, and we collect the guardian’s information on the consent form.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Prodigo Day Spa & Salon / Vault Tattoo
Address: 439 Main Street, Harleysville, PA 19438
Phone: (215) 256-1191
Email: frontdeskprodigodayspa@gmail.com
Website: prodigodayspa.com