spa etiquette & policy

• 48 hours notice for cancellations or rescheduling for all services
• Cancellation fee is 50% of booked services within 48 hours
• No Show fee is 100% of services booked
• Credit Card required to hold appt. 
• Non-refundable deposit taken for most services

Individuals under the age of 18 are generally not permitted to access spa facilities/services without a parent or guardian present.  Typically, we do not offer spa treatments to minors under 18. However, there are some exceptions for services with parental consent depending on the service requested and owner evaluation. Always check with our front desk.   

Because we do not have facilities to care for children and we cannot assure their safety, we respectfully request that children under the age of 12 not accompany their parents during a scheduled spa treatment. 

$100 non-refundable deposit for PMU & Lash Extensions. Deposit will be applied to service total.

48 hours notice is required to reschedule. Less than 48 hours notice to reschedule will result in loss of your deposit. A new deposit will be required to schedule, as that appt. time will not be able to be filled on such short notice. 

Deposit for Hair Extensions due at consult. Cost varies and will reflect the "look" to be achieved. This deposit covers the cost of hair and is non-refundable. Cost of hair is separate from install of extensions. 

All product sales are final. We will process a return if the product is unopened for a credit, with a valid receipt within 30 days of purchase.  Opened/used products cannot be returned. 

Cash and Venmo.

We have lockers, robes and slippers available for spa clients. There is a quiet sitting room to relax before & after spa services. Water, coffee, tea & wine are always offered!

 We strive to make our spa an escape from the everyday noise of life. Please make sure your cell phones are on SILENT. Cell phones are NOT allowed in any treatment rooms during a service. No children, please. 

Discounted Gift Cards cannot be used as payment for discounted retail sales. (i.e. Black Friday, Small Business Saturday, Mothers' Day, Fathers' Day).

Pricing subject to change in accordance with price increases for retail products and professional supplies.