spa etiquette & policy

If you must cancel or reschedule, please be considerate of our time as we always have a waiting list and give us 24 hours notice for services with shorter appointment times (hour or less).  If
you do not cancel in advance you will be charged $25 per treatment. 

$100 non-refundable deposit taken at booking. Your deposit will be applied to  your service at appt. 48 hours notice is required to reschedule. Less than 48 hours notice of cancelling will result in loss of your deposit.

Specialty, Corrective color & Balayage require a $50 -100 non-refundable deposit to hold appt. 48 hours notice is required to reschedule. Less than 48 hours notice of cancelling will result in loss of your deposit.

 All  inital Full Set Lash Extensions  require a $100 non-refundable deposit at booking. Your deposit will be applied to  your service at appt. 48 hours notice is required to reschedule. Less than 48 hours notice of cancelling will result in loss of your deposit.

All product sales are final. We will process a return if the product is unopened for store/spa credit, with a valid receipt within 30 days of purchase.  Opened/used products cannot be returned. 

We accept cash, checks, and Venmo.

We have lockers, robes and slippers available for spa clients. There is a quiet sitting room to relax before & after spa services. Water, coffee, tea & wine are always offered!

 We strive to make our spa an escape from the everyday noise of life. Please make sure your cell phones are on SILENT. Cell phones are NOT allowed in any treatment rooms during a service. 

Discounted Gift Cards cannot be used as payment for discounted retail sales. (i.e. Black Friday, Small Business Saturday, Mothers' Day, Fathers' Day).