All Prodigo Gift Cards are non-refundable.
To ensure the best experience possible, we suggest you arrive 15 minutes prior. First time guests and certain services we require intake forms prior to treatments.
If you must cancel or reschedule a spa appointment, we ask you do so at least 12 hours in advance. If you do not cancel in advance you will be charged $25 per treatment. Advance Skin , medi treatments have a $100 non refundable deposit. 50% charge of treatment for no show or late cancellation.
Gratuity at Prodigo is completely left to your discretion. Gratuity may be left in cash. Envelopes are available at the front desk. Spa etiquette on gratuity is generally 20%, our spa professionals appreciate your generosity.
Prodigo Day Spa Amenities
Locker area and limited products. Each spa guest will have a locker, robe, and slippers provided during their stay.
Although our spa is an adult sanctuary we do make exceptions for children only if they are receiving a treatment . Otherwise we ask children be left behind so you can thoroughly enjoy your moment of solitude and relaxation. No cell phone zone. Please make sure your cell phones are turn off Cell phones are NOT allowed in any treatment rooms during a service.